About Us

Monarch Mart Limited is a committed marketplace eCommerce company, launched in 2021, which offers varieties of products ranging from fashion to electronics, educational packages, smartphones, computing & accessories items, health, and hygiene, etc. Monarch Mart Ltd believes in “Changing Experience” with excellent customer service and satisfaction so that customers get a hassle-free product delivery at their nearest location all over Bangladesh. Customers also get facilities free returns, quick refunds, and various payment methods including Cash on delivery, Online Payments, and bKash, Nagad, and Upay to order our products. Follow us on Facebook, Twitter, Instagram, and LinkedIn to stay updated about our latest promotions, campaigns, and happenings.

Changing Experience is the core!

Your best customer experience is our core value, we care for you!

Monarch Mart Ltd. has started its journey to let you experience the best of your everyday online shopping. Our experience-oriented team works to bring the best products for you and ensure your smooth digital shopping every day. Imagine the problems you face in online shopping, and we are here to eliminate them all for establishing the eCommerce trust and experience in our nation, for a better tomorrow!

Our Core Policies:

• Full Bangladesh Coverage for open-ground shopping facility
• Anything you need, will be available on the platform
• Wide selection of the best local and foreign brands
• True Fastest Delivery Service, 01 to 10 days (Outside Dhaka)
• 7 Days Easy and Free Return Policy, Feel Free to Place Order
• 100% Customer Protection Policy, so no doubt on choosing us
• Regular Brand Warranty Facility, we will never forget you for your aftersales need
• Customers are the priority, and Monarch Mart Ltd is here to prioritize the customers!

We are Online, Active, 24/7

Experience the best Customer Experience

Customer satisfaction is our top-most priority. To get you connected, we have 24/7 customer care service.

• Customer Service Hotline +880 9638075075 available for 24 hours.
• You can Email us at [email protected], we will reach you at our earliest.
• Facebook chat or through Facebook Messenger on our Page or Monarch Mart website.
• Feedback calls to hear from our customers after every single delivery is done

Quick Delivery

We are always in a hurry to deliver your happiness!

We know how important your items are, so we stay hungry to deliver your goods as soon as possible, anyhow, and in great condition indeed!

• All over Bangladesh Delivery
• Nearest Office Pick Up / Warehouse Collection Facility (Full Free)
• Monarch Express Delivery System (Upcoming)

Easy Return & Refund Process

Our customer protection policy is made for you!

We care about your experience with us! If you have any issues with our product, you can return to us intact and fully free! Your refund requests are never delayed for no reason, rather we instantly process them for your quick receive.

• We accept returns from anywhere.
• We pay your courier charges back!
• Refunds are processed instantly from our end, so the accounts/payment gateway/bank system delay won’t be long for you!

Leadership

Leadership is an action, not a position

• Mr. Sakib Al Hasan (Chairman)
• Mr. Mohammad Bashar (Managing Director)
• Mr. Javed A Matin (Director)
• Ms. Kazi Sadia Hasan (Director)
• Ms. Shirin Aktar (Director)
• Md. Zahead Kamal (Director & COO)

Trade License: TRAD/DSCC/003459/2021

TIN Number: 791857482659

Registered Office: 32nd Floor, City Center, Motijheel, Dhaka-1000

Corporate Office: 10/2, Gawsia Kashem Tower, 3rd Floor, Arambag, Dhaka